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How to set up email:

SET UP EMAIL IN CPANEL FIRST
Log into CPanel and then choose the mail icon.  Set up a new email account.

 

THEN SET UP EMAIL SOFTWARE ON YOUR COMPUTER
After you have set up a new email account in CPanel, do the following to set up email software on your computer.

Click this tutorial link, and choose which software program you use to get your email.  The video will walk you through how to set up your email software on your computer or set up your iphone or ipad.

If you are using Windows Live Mail, set it up as follows, but substitute your domain name and email address for the ones in the photos:

 

In the photo on the left below, where it says "Incoming Mail Server and Email username", type your entire email address as the Email username, then type in the password for the email address that you just set up in CPanel.


If the username under Account Name won't work, try putting in the entire email address.

 

You may have to change the port settings.  Use the port numbers in the photo below.  You can set the "Delivery" any way you prefer.  The default is 7 days but I changed it to 14 days in the photo just to show you that you can choose whatever works for you.  If your mailbox gets too full you can change the number of days to be 5 or 7 days instead of 14 days.

If you are finding that you are not getting emails from your customers because your mailbox is too full, it could also be that your quota in CPanel's mail icon is set too low.  You might want to set the quota to unlimited, so you don't have any trouble later.

 

HOW TO LOG INTO WEBMAIL
http://www.yourdomain.com/webmail (replace with your own domain name)

 

HOW TO SET UP YOUR IPHONE
Set up Pop or Imap
Video Tutorial

 

You can also try this KNOWLEDGE BASE specific to OkanaganBCWebHost.ca servers.  https://hostpapasupport.com/

 

If you still have trouble, please contact us anytime.

Email us directly

 
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